IMPORTANT SAFETY ALERT

RH is offering a free in-home repair or replacement of the Wine Barrel Chandelier, depending on the hardware type of the chandelier.

Our clients' safety is of the utmost importance to us. Therefore, certain Wine Barrel Chandeliers are being voluntarily recalled in cooperation with the U.S. Product Safety Commission and Health Canada. Hardware parts used to hang the chandeliers can break, causing the chandelier to fall from the ceiling, posing an injury hazard. RH is providing a free in-home repair or replacement, depending on the hardware type of the chandelier.

  • The affected chandeliers were sold at RH Galleries and online at RH.com between April 2009 and July 2018 and at RH Outlets between October 2009 and March 2020 and have either 5, 6, 8, or 12 “arms” with sockets for E12 candelabra bulbs or 6 arms for battery operated flameless votives.
  • The SKU number of the recalled chandelier can be found on your receipt or on a label at the top of your chandelier (and are listed below).
Affected SKU's
68060107 68060167 68060549 68060559
68060552BRN 68060168BRN 68060168PN 68060552
68060168 68290712 31020090BRN 31020090
68060544BRN 68060544PN 68060146BRN 68060146PN
68060554BRN 68060554PN 68060544 68060545
68060146 68060433 68060554 68060555
68060546BRN 68060546PN 68060091BRN 68060091PN
68060166BRN 68060546 68060547 68060091
68060431 68060166 68060225BRN 68060107BRN
68060107PN 68060548PN 68060167BRN 68060558PN
68060432 68060225

If you have a recalled Wine Barrel Chandelier, please note the following important information:

  • Please prevent people from going into the immediate area underneath the chandelier.
  • Please contact RH (see contact information below) so that we may schedule a licensed electrician to repair or replace the chandelier, depending on your chandelier’s hardware type, at a time convenient for you.

You may reach us via email at recall@rh.com, by calling 833.786.0028 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, or by visiting your local RH Gallery or Outlet.

Thank you for your understanding. We sincerely regret this development and apologize for any inconvenience.






IMPORTANT SAFETY ALERT

RH is offering a full refund of the purchase price or a credit to consumers who purchased the Industrial Three-Panel Mirror.

Our clients' safety is of the utmost importance to us. Therefore, RH has voluntarily recalled the Industrial Three-Panel Mirror in cooperation with the U.S. Consumer Product Safety Commission. RH has identified reports that mirror panels can loosen, detach from the backing, and fall, posing an injury hazard. Please contact RH to arrange a time for our third party provider to uninstall and remove the recalled item. After the recalled item has been removed, we will provide a full refund of the purchase price or a credit.

  • The recalled mirror was sold in two sizes: 24” x 72” and 32” x 96” between October 2018 and June 2020.
  • The SKU number can be found on your receipt.
Affected SKU's
41100011SILV 41100015SILV

If you have an Industrial Three-Panel Mirror, note the following important information:

  • Please contact RH (see contact information below) so that we may arrange for our third party provider to uninstall and remove the mirror.
  • After the mirror has been removed, we will provide a full refund of the purchase price or a credit.

You may reach us via email at recall@rh.com, by calling 877.580.1160 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, or by visiting your local RH Gallery or Outlet.

Thank you for your understanding. We sincerely regret this development and apologize for any inconvenience.





IMPORTANT SAFETY ALERT

RH is offering a full refund to consumers who purchased the Riveted Mesh Floor Lamp in the amount of the purchase price.

Our clients' safety is of the utmost importance to us. Therefore, RH has voluntarily recalled the Riveted Mesh Floor Lamp in cooperation with the U.S. Consumer Product Safety Commission and Health Canada. RH has identified reports found that the foot switch used to turn the lamp on and off can overheat, melt or catch fire, posing a fire hazard. Please immediately unplug and stop using the lamps and contact RH for a full refund of the purchase price.

The affected lamps were sold between November 2012 and March 2019 under SKU 68270176 ISTL.

If you have a Riveted Mesh Floor Lamp, note the following important information:

  • Please immediately unplug and stop using the lamp.
  • Please contact RH (see contact information below) so that we may arrange a complimentary pick-up of the recalled item and provide a full refund of the purchase price.

You may reach us via email at recall@rh.com, by calling 833.360.0655 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, or by visiting your local RH Gallery or Outlet.

Thank you for your understanding. We sincerely regret this development and apologize for any inconvenience.





IMPORTANT SAFETY ALERT

RH is offering a full refund to consumers who purchased the Camino Floor Lamp in the amount of the purchase price.

Our clients' safety is of the utmost importance to us. Therefore, RH has voluntarily recalled the Camino Floor Lamp in cooperation with the U.S. Consumer Product Safety Commission and Health Canada. RH has found that the foot switch used to turn the lamp on and off can overheat, melt or catch fire, posing a fire hazard. Please immediately unplug and stop using the lamps. Contact RH to arrange a complimentary pick-up of the recalled item and a full refund of the purchase price.

Affected SKU's
68270500IRON 68270734IRON 68270734TSLV 68270913IRON
68270913ANCK 68270915IRON 68270915ANCK 68270175IRON

If you have a Camino Floor Lamp, note the following important information:

  • Please immediately unplug and stop using the lamp.
  • Please contact RH (see contact information below) so that we may arrange a complimentary pick-up of the recalled item and provide a full refund of the purchase price.

You may reach us via email at recall@rh.com, by calling 1.844.623.7500 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, or by visiting your local RH Gallery or Outlet.

Thank you for your understanding. We sincerely regret this development and apologize for any inconvenience.


Camino Floor Lamp


IMPORTANT SAFETY ALERT

RH is offering a full refund to consumers who purchased the Vintage Steel Play Chair and Stool in distressed red paint, in the amount of the purchase price.

Our clients' safety is of the utmost importance to us. Therefore, the Vintage Steel Play Chairs and Stools in distressed red paint are being voluntarily recalled in cooperation with the U.S. Consumer Product Safety Commission and Health Canada. RH has found that samples of the recalled chairs and stools contain levels of lead that exceed the federal lead paint ban. Please immediately stop using the chairs and stools and contact RH to arrange a free pick up of recalled items and receive a full refund of the purchase price.

  • The recalled Vintage Steel Play Chairs and Stools in distressed red paint were sold under the following names: “Play Chair,” “Tall Play Chair,” “Play Stool,” “Tall Play Stool” and “Step Stool.”
  • “Made in India” is printed on a green label located under the chair seat or stool step.
  • The following sku’s are affected:
Affected SKU's
103481DRED 103522DRED 111081DRED 103521DRED 103480DRED

If you have an affected Vintage Steel Play Chair or Stool, note the following important information:

  • Please immediately stop using the chair or stool.
  • Please contact RH (see contact information below) so that we may arrange a free pick up of the recalled item and provide a full refund of the purchase price.

You may reach us via email at recall@rh.com, by calling 1.800.816.0969 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, or by visiting your local RH Gallery or RH Outlet.

Thank you for your understanding. We sincerely regret this development and apologize for any inconvenience.