IMPORTANT SAFETY ALERT
RH is offering a free in-home repair or replacement of the Wine Barrel Chandelier, depending on the hardware type of the chandelier.
Our clients' safety is of the utmost importance to us. Therefore, certain Wine Barrel Chandeliers are being voluntarily recalled in cooperation with the U.S. Product Safety Commission and Health Canada. Hardware parts used to hang the chandeliers can break, causing the chandelier to fall from the ceiling, posing an injury hazard. RH is providing a free in-home repair or replacement, depending on the hardware type of the chandelier.
- The affected chandeliers were sold at RH Galleries and online at RH.com between April 2009 and July 2018 and at RH Outlets between October 2009 and March 2020 and have either 5, 6, 8, or 12 “arms” with sockets for E12 candelabra bulbs or 6 arms for battery operated flameless votives.
- The SKU number of the recalled chandelier can be found on your receipt or on a label at the top of your chandelier (and are listed below).
Affected SKU's | |||
---|---|---|---|
68060107 | 68060167 | 68060549 | 68060559 |
68060552BRN | 68060168BRN | 68060168PN | 68060552 |
68060168 | 68290712 | 31020090BRN | 31020090 |
68060544BRN | 68060544PN | 68060146BRN | 68060146PN |
68060554BRN | 68060554PN | 68060544 | 68060545 |
68060146 | 68060433 | 68060554 | 68060555 |
68060546BRN | 68060546PN | 68060091BRN | 68060091PN |
68060166BRN | 68060546 | 68060547 | 68060091 |
68060431 | 68060166 | 68060225BRN | 68060107BRN |
68060107PN | 68060548PN | 68060167BRN | 68060558PN |
68060432 | 68060225 | ||
If you have a recalled Wine Barrel Chandelier, please note the following important information:
- Please prevent people from going into the immediate area underneath the chandelier.
- Please contact RH (see contact information below) so that we may schedule a licensed electrician to repair or replace the chandelier, depending on your chandelier’s hardware type, at a time convenient for you.
You may reach us via email at recall@rh.com, by calling 833.786.0028 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, or by visiting your local RH Gallery or Outlet.
Thank you for your understanding. We sincerely regret this development and apologize for any inconvenience.
IMPORTANT SAFETY ALERT
RH is offering a full refund of the purchase price or a credit to consumers who purchased the Industrial Three-Panel Mirror.
Our clients' safety is of the utmost importance to us. Therefore, RH has voluntarily recalled the Industrial Three-Panel Mirror in cooperation with the U.S. Consumer Product Safety Commission. RH has identified reports that mirror panels can loosen, detach from the backing, and fall, posing an injury hazard. Please contact RH to arrange a time for our third party provider to uninstall and remove the recalled item. After the recalled item has been removed, we will provide a full refund of the purchase price or a credit.
- The recalled mirror was sold in two sizes: 24” x 72” and 32” x 96” between October 2018 and June 2020.
- The SKU number can be found on your receipt.
Affected SKU's | |
---|---|
41100011SILV | 41100015SILV |
If you have an Industrial Three-Panel Mirror, note the following important information:
- Please contact RH (see contact information below) so that we may arrange for our third party provider to uninstall and remove the mirror.
- After the mirror has been removed, we will provide a full refund of the purchase price or a credit.
You may reach us via email at recall@rh.com, by calling 877.580.1160 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, or by visiting your local RH Gallery or Outlet.
Thank you for your understanding. We sincerely regret this development and apologize for any inconvenience.
IMPORTANT SAFETY ALERT
RH is offering a full refund to consumers who purchased the Riveted Mesh Floor Lamp in the amount of the purchase price.
Our clients' safety is of the utmost importance to us. Therefore, RH has voluntarily recalled the Riveted Mesh Floor Lamp in cooperation with the U.S. Consumer Product Safety Commission and Health Canada. RH has identified reports found that the foot switch used to turn the lamp on and off can overheat, melt or catch fire, posing a fire hazard. Please immediately unplug and stop using the lamps and contact RH for a full refund of the purchase price.
The affected lamps were sold between November 2012 and March 2019 under SKU 68270176 ISTL.
If you have a Riveted Mesh Floor Lamp, note the following important information:
- Please immediately unplug and stop using the lamp.
- Please contact RH (see contact information below) so that we may arrange a complimentary pick-up of the recalled item and provide a full refund of the purchase price.
You may reach us via email at recall@rh.com, by calling 833.360.0655 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, or by visiting your local RH Gallery or Outlet.
Thank you for your understanding. We sincerely regret this development and apologize for any inconvenience.
IMPORTANT SAFETY ALERT
RH is offering a full refund to consumers who purchased the Camino Floor Lamp in the amount of the purchase price.
Our clients' safety is of the utmost importance to us. Therefore, RH has voluntarily recalled the Camino Floor Lamp in cooperation with the U.S. Consumer Product Safety Commission and Health Canada. RH has found that the foot switch used to turn the lamp on and off can overheat, melt or catch fire, posing a fire hazard. Please immediately unplug and stop using the lamps. Contact RH to arrange a complimentary pick-up of the recalled item and a full refund of the purchase price.
Affected SKU's | |||
---|---|---|---|
68270500IRON | 68270734IRON | 68270734TSLV | 68270913IRON |
68270913ANCK | 68270915IRON | 68270915ANCK | 68270175IRON |
If you have a Camino Floor Lamp, note the following important information:
- Please immediately unplug and stop using the lamp.
- Please contact RH (see contact information below) so that we may arrange a complimentary pick-up of the recalled item and provide a full refund of the purchase price.
You may reach us via email at recall@rh.com, by calling 1.844.623.7500 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, or by visiting your local RH Gallery or Outlet.
Thank you for your understanding. We sincerely regret this development and apologize for any inconvenience.
IMPORTANT SAFETY ALERT
RH is offering a full refund to consumers who purchased the Vintage Steel Play Chair and Stool in distressed red paint, in the amount of the purchase price.
Our clients' safety is of the utmost importance to us. Therefore, the Vintage Steel Play Chairs and Stools in distressed red paint are being voluntarily recalled in cooperation with the U.S. Consumer Product Safety Commission and Health Canada. RH has found that samples of the recalled chairs and stools contain levels of lead that exceed the federal lead paint ban. Please immediately stop using the chairs and stools and contact RH to arrange a free pick up of recalled items and receive a full refund of the purchase price.
- The recalled Vintage Steel Play Chairs and Stools in distressed red paint were sold under the following names: “Play Chair,” “Tall Play Chair,” “Play Stool,” “Tall Play Stool” and “Step Stool.”
- “Made in India” is printed on a green label located under the chair seat or stool step.
- The following sku’s are affected:
Affected SKU's | ||||
---|---|---|---|---|
103481DRED | 103522DRED | 111081DRED | 103521DRED | 103480DRED |
If you have an affected Vintage Steel Play Chair or Stool, note the following important information:
- Please immediately stop using the chair or stool.
- Please contact RH (see contact information below) so that we may arrange a free pick up of the recalled item and provide a full refund of the purchase price.
You may reach us via email at recall@rh.com, by calling 1.800.816.0969 from 6 a.m. to 7 p.m. PT Monday through Friday, 8 a.m. to 5 p.m. PT Saturday and Sunday, or by visiting your local RH Gallery or RH Outlet.
Thank you for your understanding. We sincerely regret this development and apologize for any inconvenience.